Booking & Cancellation Policy.
Thank you for choosing Rockit Vocal Studios for your singing lessons!
Booking Your Lessons:
If you are a new student, to secure your selected time slot you must pay online for your class. Use the code WELCOME to get your first session discount.
You can either schedule a regular weekly time slot, or book one off lessons tailored to your scheduling needs. Once your lessons start, your following lesson times will be confirmed each time you meet with your teacher. Lesson times are not set in stone, and the schedules can be flexible with enough notice, and within the constraints of the 48hr cancellation policy.
Lessons are available either as one off sessions, or with monthly membership with the option of 2 sessions per month or 4 sessions per month. A minimum commitment of 3 months is required with monthly membership, which may be cancelled at any time after the 3 months with 30 days notice.
Introductory lessons are also available for first time students.
Everybody’s schedules are busy, and as a school that is structured on an hourly bases, it is incredibly important that we are informed as soon as you are aware that you are unable to attend a lesson.
There is currently a waiting list for private lessons. In order to allow us to schedule effectively and make sure that no one misses out on the opportunity to take lessons, we ask that you agree to the following:
For private lessons, all cancellations must be made a minimum of 48 hours in advance.
Cancellations made less than 48 hours in advance will be charged in full and your cancellation will count as a used lesson.
Exceptional circumstances and illness will be taken into consideration.
If cancelling within 48 hours, we will do our best to reschedule, however with a full roster, it is challenging and you may have to wait a while for your next class.
For adult group classes, once you are registered for a course, RVS is unable to provide you with a refund or a make up class if you miss a lesson. Because of the structure of the group classes, we cannot offer repeat lessons if you miss a specific class, as they are based on group work and are scheduled in advance. You can cancel your membership to a group course with 7 days notice prior to the start of the course.
Rockit Vocal Studios always takes into account sickness and unforeseen circumstances, as well as the unpredictable Calgary weather. On snow days, safety is the priority over travelling to a lesson!
Healthy Studio Policy:
We know that "Sharing is Caring," however, If you are sick, please inform the studio asap and observe our Healthy Studio Policy! if you wish to have your lesson, please arrange to do so online so we can all stay healthy!
If you are unsure of any of these policies please contact the office for more information.